Quicklists

What is My African Cinema?

My African Cinema is a streaming service that allows our customers to watch a wide variety of award-winning TV shows, movies, documentaries, and more on thousands of internet-connected devices. With My African Cinema, you can enjoy unlimited viewing of our content. There's always something new to discover, and more TV shows and movies are added every month!

Free Trial

•    Try us free for 1 month
•    If you enjoy your My African Cinema trial, do nothing and your membership will automatically continue for as long as you choose to remain a member.
•    My African Cinema membership is a month-to-month subscription that begins on the date you sign up. No contract, no cancellation fees, no commitment. Cancel online anytime, 24 hours a day.
•    Free trial availability varies by region.
•    

Membership

Pick your price, pick your plan! My African Cinema offers 3 membership plans to suit your needs. Your plan will determine how many people can stream My African Cinema content at once, and whether you can view in Standard Definition (SD), High Definition (HD), or Ultra High Definition (UHD).
•    Basic Plan: 1 screen plan SD (watch on 1 screen at a time, Standard Definition)
•    Standard Plan: 2 screen plan HD (watch on 2 screens at the same time, High Definition when available)
•    Premium Plan: 4 screen plan HD/UHD 4K (watch on 4 screens at the same time, includes High Definition and Ultra High Definition when available)
•    DVD Plan (only available in the US): US customers can sign up for a DVD-only plan, or add DVDs to their current streaming plan.
The first month is free for new members. If you choose to remain a member of My African Cinema, you'll be billed once a month on the date that you originally signed up. For more info, learn how My African Cinema charges your account.
You can change or upgrade your plan anytime from your Account page.

TV Shows & Movies

In over 190 countries, My African Cinema members get instant access to great content. My African Cinema has an extensive global content library featuring award-winning My African Cinema originals, feature films, documentaries, TV shows, and more. My African Cinema content will vary by region, and may change over time.
The more you watch, the better My African Cinema gets at recommending TV shows and movies you’ll love.
You can play, pause, and resume watching, all without commercials or commitments. Plus, you can download your favorite shows to your iOS or Android mobile device, or Windows 10 app. With downloads, you can watch while you're on the go and without an Internet connection. Go ahead, binge a little!

Streaming Devices

Watch anywhere, anytime, on thousands of devices. My African Cinema streaming software allows you to instantly watch content from My African Cinema through any internet-connected device that offers the My African Cinema app, including smart TVs, game consoles, streaming media players, smartphones, and tablets. View our Internet Speed Recommendations to achieve the best performance. You can also stream My African Cinema directly from your computer or laptop. We recommend reviewing the System Requirements for web browser compatibility. The My African Cinema app may come pre-loaded on certain devices, or users may need to download the My African Cinema app onto their device. My African Cinema app functionality may differ between devices. See our Terms of Use for limitations and usage.

Get Started!

Follow these easy steps to start watching My African Cinema today:
1.    Choose the membership plan that’s right for you.
2.    Create an account by entering your email address and creating a password.
3.    Enter a payment method so you don’t miss a single episode when your free trial ends.
4.    Stream on!
You can cancel your free trial at any time during your first 30 days and never be charged. If you choose not to cancel, your account will not be charged until your free trial ends. We'll send you a reminder email three days before your free trial ends to ensure you're still enjoying My African Cinema.
As a member of My African Cinema, you'll be billed once a month on the date you originally signed up. If you decide My African Cinema isn't for you, you always have the option to cancel online, anytime.

How Does My African Cinema Calculate My Account?

My African Cinema is a monthly service that automatically charges you each month on the day of your registration. If the billing date is scheduled for a date that does not occur in a particular month, the last day of that month is calculated instead. Your payment method will be debited at the beginning of the billing cycle. However, pricing may take a few days to post to your account.

Learn more about the My African Cinema billing process, My African Cinema fees and payment methods, or to update your payment method, change your billing date, or post a fee, check out African Cinema's frequently asked questions.

Why Was I Charged For The Free Trial?

My African Cinema will review the details of your payment when they are added or updated in an account. This process helps us to ensure that the information provided is linked to a valid account that can be billed successfully in the future. We validate the information by sending an authorization for the same amount as the monthly fee. These requests are not fees, but the amount of the authorization can temporarily affect your available balance, while your financial institution makes sure that you have sufficient funds.

If this authorization gives a positive result, we will immediately send an automatic cancellation asking the financial institution to remove the authorization from your account statement. Although the request is instant, it may take several days to reflect in your account. Check with your financial institution to know when you can expect funds to be released.


What Is An Authorization?

Authorizations are requests sent by My African Cinema to your financial institution to verify that your payment method works. These requests are not fees, but in some cases they can affect your available balance.

Why Does An Authorization Affect My Available Balance?
My African Cinema presents a permit for a specific amount, which may vary by region or financial institution. This amount temporarily affects your available balance when your financial institution checks for availability. My African Cinema does not collect this authorization amount and the authorization is automatically deducted from your account. Check with your financial institution when you can expect the funds to return to your available balance.

Will I Be Charged Extra Fees?

My African Cinema charges only the monthly subscription fee, which may or may not include local tax, depending on your location. Some financial institutions add additional transaction fees for foreign transactions. Your bank bills these fees. If you have any questions, contact them directly.

Why Do I See A Message Indicating A Problem With My Payment Method?

My Africa Cinema could not collect a payment because the card issuer or financial institution had rejected the monthly fee. To resolve the problem, sign in to your My Africa Cinema account and update or change your payment method. We will review the new information and notify you as soon as payment is successful.

If you still cannot update your account with new billing information, you can contact your card issuer or financial institution to ensure your billing information is up to date and supports e-commerce transactions.


How To Update My Payment Information?

Sign in to the My Africa Cinema website and navigate to your account to update your My Africa Cinema payment information. Some payment options will direct you to their websites to complete the update process.

How To Change My Billing Date?

To change your billing date, you must cancel your account and restart it on the date you want to create a billing.

If you cancel in the middle of the billing cycle, the cancellation will not be completed until the end of the billing cycle and you will not be able to restart your account before that date. If your account is suspended, your cancellation will take effect immediately and you will be able to restart your account at any time.


How can I control how much data My African Cinema uses?

Watching TV shows or movies on My African Cinema uses about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video. Downloading and streaming consume a similar amount of data. If you are concerned with data caps or bandwidth limits, you can adjust your data usage settings by following the steps below.
Adjust your data usage settings:
1.    Sign in to My African Cinema.com.
2.    Select the profile you'd like to change your data usage settings for.
Note: Data usage settings cannot be adjusted from a Kids profile.
3.    Select Account.
4.    Under My Profile, select Playback Settings.
5.    Select your desired data usage setting (please note that each estimate below is per stream, and that restricting data usage may affect video quality):
    Low (0.3 GB per hour)
    Medium (SD: 0.7 GB per hour)
    High (Best video quality, up to 3 GB per hour for HD and 7 GB per hour for Ultra HD)
    Auto (Adjusts automatically to deliver the highest possible quality, based on your current internet connection speed)
6.    Select Save.
Note: It may take up to 8 hours for these changes to take effect.
Data usage settings only apply to the My African Cinema profile you set them from, meaning you can have different data usage settings for each profile on your account. If you are concerned about the total amount of data that My African Cinema uses, make sure to change this setting for each profile.
If you are interested in managing your cellular data usage on individual mobile devices, visit How do I manage mobile data usage on My African Cinema?


How does My African Cinema license TV shows and movies?


My African Cinema partners with content providers to license streaming rights for a variety of TV shows and movies. Authorizing in the domain of online video streaming content is characterized as the way towards getting authorization from the benefactor of a TV show or motion picture to stream its substance through a video-on-demand platform,
We also produce in-house or acquire exclusive rights to stream content such as Orange is the New Black, Stranger Things, BoJack Horseman, Unbreakable Kimmy Schmidt, and many more. These productions are called My African Cinema originals.
I’m looking for a TV show or movie, and I can’t find it. Why doesn’t My African Cinema have what I'm looking for?
My African Cinema works with content providers, distributors, producers, and creators to acquire licensing for TV shows and movies to stream on our service with An Authorization Agreement which will be entered into as part of a legally restrictive agreement between the owners of the creator or owner and my African Cinema, and each agreement will vary in accordance with the content owners' and My African Cinema’s requirements.. When content is not available to stream, it can be for a few different reasons, including:

•    The content rights are currently exclusive to another company.
•    The streaming rights are not available to purchase from the content provider.
•    Popularity, cost, seasonal or other localized factors, or availability.
•   

Why is a TV show or movie available in one country but not another?


In each country, My African Cinema offers different shows and movies, and your account will not work when moving between countries. There are several important reasons for the service disparities when crossing borders. There are many reasons a TV show or movie may be available to audiences in one country or region but not another.

Regional tastes

We do our best to shape our service by region. For example, some TV shows and movies that are popular with our members in the United States may not be desirable to members in the United Kingdom, even though they're both English-speaking regions.

Multiple rights owners

More than one studio or distributor may own regional rights for a TV show or movie. For example, we may sign an agreement with a distributor to show a US-made movie in Latin America before we've signed an agreement with the studio that made that movie to show it in the US.

No rights available for a region
Sometimes a TV show or movie simply isn't available in a particular region. We can't buy a TV show or movie license for a specific region if no one is selling it.
Why are some My African Cinema Original TV shows or movies available in one country, but not another?
With most My African Cinema originals, we own all the rights to the title and can stream it anywhere in the world. Originals we can stream anywhere include: Narcos, BoJack Horseman, Master of None, Beasts of No Nation, and more. My African Cinema and the studios understand this, and studies demand more than My African Cinema transmits certain titles compared to others in some countries. Because they are specific to a country, My African Cinema can pay the price required by the study to broadcast in other countries.

 Some My African Cinema originals are not available in all regions.

 
    When some My African Cinema originals were created, My African Cinema was only available in a small number of countries, so we did not secure the licensing rights for all global regions.
    Despite the TV show or movie being a My African Cinema original, other companies may have the rights to stream it due to content deals made prior to launching in that particular region.
    Depending on the region, My African Cinema may not get the licensing rights for an original series for many years.
 
Some My African Cinema originals that we do not yet have global licensing for include: Orange is the New Black, Arrested Development, and Lilyhammer.

How does My African Cinema know which TV shows and movies I’ll enjoy?


My African Cinema uses a variety of methods to help members find TV shows and movies they'll enjoy. Some methods are through My African Cinema Ratings & Recommendations, others are less noticeable to our members.
My African Cinema uses metrics like viewing and searching habits to help determine which TV shows and movies we suggest to members, and which TV shows and movies we may want to license or acquire in the future.

How does My African Cinema do this?

 
My African Cinema pays attention to what people are actually watching on My African Cinema to better understand what a member may enjoy and make personalized recommendations. Whether it’s looking at which new series you’re watching, how much of an episode you finish, what types of genres you tend to watch the most, or what language you prefer watching in, My African Cinema is constantly using our members' own preferences to offer up TV shows and movies we think they’ll love.
All the information with My African Cinema looks is kept private and used only to ensure that My African Cinema can better understand what each member enjoys -- so you spend less time searching and more time enjoying great titles on My African Cinema!

When will my favorite TV show or movie be available to watch on My African Cinema?


Though there is no set schedule for acquiring new content, we are constantly adding new titles for members to enjoy.
We update the New Arrivals page to let you know what's new on My African Cinema as soon as content becomes available for streaming. You can also take a look at My African Cinema on Facebook, Twitter and Instagram for more details on new arrivals and specific release dates.

What is a First Run Series, and why isn't the most recent episode available right away? When will it become available?

First Run Series are television series that My African Cinema makes available for streaming soon after their initial broadcast. When My African Cinema signs a First Run Series agreement, it guarantees that My African Cinema is the very first place you can watch a television show after it airs on its original broadcast network. While each First Run Series agreement is different, My African Cinema viewers can usually expect individual episodes of a First Run Series to become available one week after their initial broadcast.

Some things to keep in mind:
•    Not all agreements allow My African Cinema to stream a series in all regions, and First Run Series may not be available on My African Cinema in their original broadcast region.
•    In regions where My African Cinema makes individual episodes of a First Run Series available weekly, the series may be titled a My African Cinema original.

    For example, Better Call Saul is a My African Cinema original series in all regions it is currently available, excluding the US and Canada.
•    The exact date a First Run Series becomes available on My African Cinema can vary, and is dependent upon the original broadcast schedule.

    Some series with regular weekly schedules may occasionally take weeks off. If the original broadcaster does not air an episode of a series, My African Cinema cannot release it, but as soon as the series returns to the air, we will resume our release schedule.
•    Some agreements allow all episodes of a season to become available at once, after the full season has aired in the original region through the original broadcaster.

What time do the TV shows and movies become available on My African Cinema?


My African Cinema original TV shows and movies typically become available to watch at 12:00 a.m. Central Standard Time.
Some titles that are an original in one region may not be considered an original in another region because of contract agreements. In these situations, a TV show or movie will become available at 12:00 a.m. Pacific Time in the regions where it is considered a My African Cinema original. In the regions where it is not considered a My African Cinema original, it will become available at 12:00 a.m. local time.
 
 



You have accidently removed #ClipBucket# From Footer Read more